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Population Health

  • Reinforce health behaviors, medication adherence, promote wellness
  • Address specific HEDIS measures and quality objectives
  • Target based on morbidity, condition, ICD-9/ICD-10 code, or CPT codes
  • Target diabetes, hypertension and other common disease conditions
  • Filter based on care plan adherence, HBA1C or other lab value, geographic location, health plan, age, gender and more
  • Customized message content
  • Protocol-based messaging to reinforce patient expectations

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Women’s Care

Remind female population to receive annual preventative care (PAP smear), breast cancer screenings, etc.

All Populations

Reminders to schedule annual physicals, health benefits reminders. Remind adults to receive annual flu shot

Children

Vaccinations (Hep A, Hep B, Herpes Zoster, HPV, Flu, MMR, DPT, etc.) Annual physicals

Diabetes

Follow-up reminders for patients with HBA1C > 8Promote healthy eating, hypocholoric diet, exercise

At-Risk Populations

Abdominal aortic aneurysm screening for men that have smoked. Lung cancer screening for high risk adults 55-80 due to tobacco use within last 15 years

Importance of Blood Sugar Monitoring

YouTube (or similar) video link of a physician discussing the importance of self-monitoring of blood sugar targeted towards patients with type 2 diabetes. More aggressive protocol for patients with uncontrolled type 2 diabetes.

Reducing Lower Back Injuries

YouTube (or similar) video link sent to patients with light stretches demonstrated by a physical therapist to avoid and reduce lower back pain and injuries.

Breathing Exercises for Managing Stress

YouTube (or similar) video link that demonstrates to members different breathing techniques and daily meditations to cope and manage everyday stress.

Sugar in Foods

YouTube (or similar) video link of a nutritionist discussing hidden sugars in foods and the importance of a healthy diet.

Knowledge • Behavior • Action • Psychology

The challenge for health care providers is communicating with patients in a scalable way, after they leave the office.

According to the U.S. Department of Health and Human Services, a substantial body of research has shown that health text messaging programs can bring about behavior change and improve clinical outcomes. This includes smoking cessation outcomes, diabetes management, and treatment compliance in areas such as appointment and medication adherence. Mobile technology is relatively low cost and ProviderTech’s CareSMS messaging can target a variety of health interventions. This includes delivering health information and prevention messaging to promote healthy behaviors, treatment compliance such as patient reminders to take drugs or attend appointments, and data collection efforts such as patient self-reporting of glucose levels. ProviderTech improves clinical outcomes and lowers costs by drawing attention to health behaviors—particularly around NCDs and environmental diseases. We do this through interventional SMS messaging by pointing out the problem, promoting wellness and keeping patients engaged.

Hand holding mobile phone with sample population-health text message remding patient to make a follow-up diabetes appointment
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Custom Message
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Mobile Technology
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Patient Preferred
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Full PMS/EMR Integration