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The challenge for health care providers is communicating with patients in a scalable way, after they leave the office.
According to the U.S. Department of Health and Human Services, a substantial body of research has shown that health text messaging programs can bring about behavior change and improve clinical outcomes. This includes smoking cessation outcomes, diabetes management, and treatment compliance in areas such as appointment and medication adherence. Mobile technology is relatively low cost and ProviderTech’s CareSMS messaging can target a variety of health interventions. This includes delivering health information and prevention messaging to promote healthy behaviors, treatment compliance such as patient reminders to take drugs or attend appointments, and data collection efforts such as patient self-reporting of glucose levels. ProviderTech improves clinical outcomes and lowers costs by drawing attention to health behaviors—particularly around NCDs and environmental diseases. We do this through interventional SMS messaging by pointing out the problem, promoting wellness and keeping patients engaged.