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Patient Recall/Reactivation

Increase revenue and fill your schedule.

  • Automatically texts patients reminders when overdue for follow-up care or an annual wellness visit
  • Disease-based recare/recall messaging for non-compliant or non-adherent patients
  • Reactivate patients that have stopped using your clinc
  • Target specific health plans, age groups, or geographic areas
  • AADE estimates that only 24-27% of patients follow their instructions for follow-up care
  • CMS Meaningul Use Eligible Professional Menu Measure 4 of 9
  • SmartSchedule technology filters patients with pending future visits

Improving the patient experience.

Adelante Healthcare reaches thousands of patients using ProviderTech’s CareSMS.

As a Federally Qualified Health Center, Adelante Healthcare is a regional not-for-profit health care provider that offers comprehensive medical services throuhout its network of eight clinics. Adelante provides services to over 300,000 patients annually and sought ways to more effectively communicate imporant health information to its often hard-to-reach patient base.

Adelante Healthcare worked with ProviderTech and the Arizona Department of Health Services in its population outreach efforts. ProviderTech was able to integrate its CareSMS platform with Adelante’s NextGen EHR environment to identify diabetic patients with HBA1C levels > 8 (uncontrolled diabetes) that did not have future visits scheduled and patients for several health plans that were overdue for annual visits. Text messages were sent to patients mobile phones in English and Spanish to encourage follow-up care.

Building a reactivation protocol is key to maintaining a profitable practice and promoting wellness across your patient population.

Reach thousands of patients instantly to schedule overdue follow-up care via text messaging.

The Centers for Medicare & Medicaid Services (CMS) directly connects reimbursement for medical services to patient outcomes. This requires physician practices to leverage data and technology to close gaps in care and strengthen the patient relationship.

ProviderTech provides a unique solution for physicians to better engage patients - this strengthens the Medicare Star Rating for your office.

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  • Check markWellness Visits
  • Check markVaccinations
  • Check markDiabetes Care
  • Check markHealth Screenings

HEDIS Quality Measures

  • Health and Wellness Promotion - Annual Visits
  • Vaccinations
  • Breast Cancer Screening
  • Colorectal Cancer Screening
  • Cardiovascular Care - Cholesterol Screening
  • Diabetes Care
  • Glaucoma Testing
  • Osteoporosis Management in Women who had a Fracture
  • Diabetes: Eye Exam, Blood Sugar Control, Cholesterol Monitoring
  • Rheumatoid Arthritis Management
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Custom Message
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Mobile Technology
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Patient Preferred
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Full PMS/EMR Integration