In today's highly competitive health-care market effective communication is central to building and maintaining strong patient relationships. Text-message appointment reminders are convenient to your patients, reducing the inconvenience of forgotten appointments that must be rescheduled. CareSMS fosters patient communication in a convenient manner and enhances patient loyalty. ProviderTech offers CareSMS, an easy-to-use solution for sending text-message appointment reminders to your patients' phones. Patients can then conveniently confirm or cancel their appointment by responding to the text message. Their response is automatically integrated into your office's existing practice management system. ProviderTech is 100% HIPAA compliant and designed for the medical professional.
Visalia Medical Clinic, based in Claifornia, has been using the ProviderTech text message appointment reminders since December, 2014. VMC is a multi-specialty group practice with over 50 physicians. VMC was challenged with high patient call volumes resulting in a heavy workload for front office staff.
ProviderTech was able to seamlessly integrate with VMC’s Allscripts EHR system for true 2-way text messaging at an affortable rate providing additional patient convenience and less administrative burden for office staff.
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